---
title: 2022 Patient Self-Triage Accuracy Analysis
description: A 2022 study of patients' unguided vs. guided ability to determine the appropriate types of health care services they need.
image: https://resources.clearstep.health/hubfs/Screenshot%202023-03-29%20at%206.16.44%20PM.png
---

[![sr-logo-dark](https://www.lean-labs.com/hs-fs/hubfs/sr-logo/sr-logo-dark.png?width=215&name=sr-logo-dark.png) ![Logo](https://resources.clearstep.health/hubfs/Logo.svg)](https://www.clearstep.health/)

![Screenshot 2023-03-30 at 10.37.48 AM](https://resources.clearstep.health/hs-fs/hubfs/Screenshot%202023-03-30%20at%2010.37.48%20AM.png?width=1328&name=Screenshot%202023-03-30%20at%2010.37.48%20AM.png "Screenshot 2023-03-30 at 10.37.48 AM")

# Unguided vs. Guided Symptom Checks & Self-Triage Accuracy

This Report Discusses:

- The background & definition of the Patient Self-Triage Accuracy Analysis
- The average breakdown of Patients' Self-Triage Accuracy (i.e., an analysis of how accurate patients are at unguided self-triage)
- The impact of a patient’s pre-intent on their care appointment booking behavior when using Clearstep Virtual Triage
- Implications for Health Systems

### Download the Report

## Leading healthcare institutions trust Clearstep

![Novant Logo](https://resources.clearstep.health/hubfs/raw_assets/public/clearstep%20theme/images/novant-health.svg)

![Medecision Logo](https://resources.clearstep.health/hubfs/raw_assets/public/clearstep%20theme/images/medecision.png)

![Tufts Logo](https://resources.clearstep.health/hubfs/raw_assets/public/clearstep%20theme/images/tufts.svg)

![CVS Logo](https://resources.clearstep.health/hubfs/raw_assets/public/clearstep%20theme/images/cvs-health.svg)

![Duly Logo](https://resources.clearstep.health/hubfs/raw_assets/public/clearstep%20theme/images/duly-logo.svg)

![HCA Logo](https://resources.clearstep.health/hubfs/raw_assets/public/clearstep%20theme/images/hca-healthcare.png)

![Baycare Logo](https://resources.clearstep.health/hubfs/raw_assets/public/clearstep%20theme/images/baycare.png)