On-Demand Webinar:  Building a Better Patient Engagement Platform

EXECUTIVE SUMMARY
From patient-facing portals to messaging and scheduling apps, health systems are building up their patient engagement strategies to not only make current patients more comfortable, but attract new business. This panel will explore best practices for improving engagement and retention, as well as identify up-and-coming tools and concepts that give providers an edge in the crowded healthcare market.

KEY TOPICS:
  • How do you define patient engagement, and what part does it play in clinical care?
  • How do you use technology to address patient engagement?
  • What are the challenges or barriers to using technology, and how do you address them?
  • How do you determine whether a particular tool or platform is working? In other words, how do you measure success?
  • How do you present new patient engagement strategies to your providers?
  • How do you present new strategies to patients?
  • How will these strategies evolve? What new technology would you like to use in the future?

Moderator: Eric Wicklund, Senior Technology Editor at HealthLeaders

Panelists:

Jeff Johnson, VP of Innovation and Digital Business, Banner Health

Eyal Shemesh, M.D., Chief, Division of Behavioral and Developmental Health, Mount Sinai Kravis Children's Hospital

Bilal Naved, Co-founder and Chief Operating Officer, Clearstep

 

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