
Rebuilding Access in Healthcare: How Ochsner Health and Clearstep Use Agentic AI to Replace Rigid Templates
Rigid EMR templates and decision trees are limiting access and efficiency. At HLTH 2025, Ochsner Health and Clearstep reveal how agentic AI is modernizing scheduling to match patients to care in real time — improving access, optimizing capacity, and building the foundation for scalable innovation.
Healthcare leaders know that access and capacity are breaking points in today’s system. In this 20-minute AI Zone Theater session at HLTH 2025, learn how Ochsner Health partnered with Clearstep to replace legacy scheduling infrastructure with clinically intelligent, agentic AI.
See how this shift is helping health systems reduce friction, eliminate manual handoffs, and make smarter use of every clinical minute — without adding staff or cost.
✅ Rebuild Access: How AI matches patient needs to available capacity in real time.
✅ Replace Rigid Workflows: Why agentic AI outperforms EMR templates and decision trees.
✅ Optimize Operations: Streamline scheduling, reduce no-shows, and boost throughput.
✅ Prove ROI: Track the metrics that matter — efficiency, accuracy, and scalability.
👤 Adeel Malik — CEO, Clearstep
👤 Scott Simeone, MHA — VP Experience & Digital Transformation, Ochsner Health
“We’re not just adding AI to our stack — we’re rebuilding access from the ground up.” -- Scott Simeone, MHA
Watch the Session Now 👉