Reduced Wait Times, Smarter Diagnoses, Better Outcomes
From Bottlenecks to Breakthroughs: How Ochsner Health Transformed Urgent Care with AI
Staffing shortages, rising patient volumes, and increasing case complexity are putting urgent care operations under immense pressure.
In this concise, insight-packed session, learn how Ochsner Health has reimagined urgent care workflows with AI-powered intake and clinical decision support — reducing time in clinic, improving diagnostic accuracy, and giving every provider a clearer, more complete view of each patient.
In just 25 minutes, you’ll discover how to:
✅ Diagnose workflow gaps that cause delays, rework, and provider fatigue
✅ Use AI-generated HPIs to strengthen clinical decision-making and streamline handoffs
✅ Empower Medical Assistants to perform at higher clinical levels
✅ Surface key diagnostics and flag critical conditions instantly
✅ Track the KPIs that matter: throughput, accuracy, satisfaction, and ROI
You’ll walk away with practical, real-world strategies to:
- Optimize staffing and reduce friction across the care team
- Enhance diagnostic precision and emergency readiness
- Measure the true impact of AI on throughput and patient outcomes
- Build a repeatable model for scalable, digital-first urgent care
Speakers:
👤 Hannah West, AVP Clinic Operations, Ochsner Urgent Care & Occupational Health
👤 Bilal Naved, Ph.D., Chief Product Officer and Co-Founder, Clearstep
👤 Kelsey Udy, PA, Senior Clinical Product Manager, Clearstep
👉 Get Instant Access to the Webinar
